Professional Headshot

Keaton Robertson

RevOps Leader | GTM Strategist | AI-Driven Growth

Workday Leader for 9+ Years

Career Profile

I'm a Revenue Operations and GTM leader working at the intersection of strategy, systems, and human behavior that helps sales teams turn data into durable, profitable pipeline. Over 9+ years at Workday supporting a global sales org with 1000+ reps, I partnered across RevOps, GTM Strategy, Sales, and Marketing to scale prospecting and sales effectiveness globally by bridging data, tooling, and coaching to drive measurable improvements in seller behavior, connect rates, and pipeline production.

I've built and scaled a high-impact team, launched global prospecting methodologies, and led early real-world AI experiments in autonomous prospecting, with a consistent focus on reducing chaos, building systems that scale, and enabling sellers to do their best work efficiently.

I'm known for a people-first, execution-oriented leadership style rooted in shared accountability, clear expectations, and hands-on partnership. I'm now exploring Revenue Operations, GTM Strategy, and Sales leadership roles where I can help organizations scale prospecting, sales effectiveness, and experimentation in a way that's human, profitable, and built to last.

My Skills and Projects

AI & Scale

Applying AI and automation to expand seller capacity, accelerate experimentation, and scale what works without increasing chaos.

Sales Prospecting Agents
Designed and launched an Agent + Human prospecting model that scaled personalized outreach while increasing rep effectiveness and accelerating enterprise pipeline creation.
Results:
  • 386% increase in follow-up rates
  • 35% increase in call connect rates
  • $5.5M in Stage 1 ACV influenced
Enterprise sales teams were inundated with more leads and buying group complexity than they could effectively manage. Reps lacked the capacity to personalize outreach at scale, leading to generic messaging, inconsistent follow-up, and missed engagement opportunities.

Leadership sought AI-powered prospecting to increase coverage and speed, but without sacrificing the human judgment critical to enterprise deal-making.
The central tension was scale versus authenticity.

Full automation risked impersonal, low-trust engagement. Pure human effort limited coverage and personalization. The organization needed a true Agent + Human partnership. One where AI could operate autonomously at scale while preserving the rep’s strategic role in high-value conversations.
I partnered with my team to design and operationalize an Agent + Human prospecting model.
  • Executed hyper-personalized outreach across entire buying groups
  • Tracked engagement signals (opens, clicks, replies, timing)
  • Continuously followed up without manual rep intervention
The breakthrough was intelligent routing. Agents surfaced high-intent prospects directly to reps, complete with contextual engagement data enabling sellers to call warm contacts who already recognized the brand and messaging. This shifted rep time from chasing cold leads to engaging informed prospects primed for conversation.
The Agent model drove a 386% increase in follow-up rates by ensuring all enrolled contacts received consistent engagement. Call connect rates improved by 35% as reps prioritized prospects already interacting with outreach. The program influenced $5.5M in Stage 1 ACV through agent-driven opportunity creation. Critically, rep adoption remained high because the system enhanced performance allowing sellers to focus on judgment and closing rather than administrative follow-up.
The most effective AI systems do not replace human sellers. They amplify them.

AI should absorb the scale problem while intelligently routing human attention to moments that require judgment, empathy, and strategic thinking. When automation and human expertise are deliberately designed to complement one another, performance accelerates without eroding trust.
Inbound Optimization with AI
Infused AI-powered prompting into global inbound workflows to dramatically improve personalization, reply rates, and process adherence at scale.
Results:
  • 40% increase in reply rate
  • 87% increase in personalization
  • 49% decrease in skipped steps
While a structured inbound follow-up framework was already in place, AI prompting had not yet been embedded into the workflow. Reps had access to relevant prospect and account data, but lacked structured guidance on how to translate that information into highly personalized messaging.
Without AI-assisted prompting, reps faced a trade-off between speed and quality. To maintain fast response times, many defaulted to generic messaging. This created a “relevance gap”. Outreach was timely, but not sufficiently tailored to the prospect’s buying stage, role, or context.

As a result, personalization suffered and process steps were frequently skipped under time pressure.
We designed, tested, and deployed standardized AI prompts tailored to common inbound follow-up scenarios and embedded them directly into global automated sequences.
  • Automated email steps to reduce friction
  • Created prompts that guided reps to quickly generate contextualized, high-quality messaging
  • Enabled reps to paste AI-assisted outputs directly into sequences
  • Redirected rep time toward phone and social engagement
This shifted AI from a standalone tool to an embedded workflow accelerator.
Embedding AI prompting into inbound workflows drove a 40% increase in reply rates while increasing measurable personalization by 87%. At the same time, skipped process steps decreased by 49%, demonstrating improved adherence to defined follow-up standards and reduced workflow friction.
In modern selling environments, prospects expect contextual relevance, not just speed. AI must be embedded directly into workflow design to eliminate the trade-off between efficiency and personalization. When prompting is standardized and integrated, relevance becomes scalable rather than optional.

GTM Execution

Designing and executing scalable go-to-market initiatives that drive revenue capture and seller effectiveness.

New Offer Launches
Enabled rapid revenue capture from newly acquired AI products by operationalizing scalable, persona-specific messaging and AI-assisted sales workflows.
Results:
  • 4 successful product launch integrations
  • Activated across both existing customer base and net-new accounts
  • Deployed across all segments and industries
Over a two-year period, Workday acquired four AI-driven companies: HiredScore, Evisort, Sana, and Paradox.

These acquisitions represented significant upsell and cross-sell opportunities across Workday’s large global customer base. However, sellers needed to quickly understand and articulate new value propositions across multiple industries, buying groups, and deal cycles.
Integrating four specialized AI solutions in rapid succession created “value bloat.” Sellers were expected to absorb complex product narratives while maintaining fluency in their core offerings.

Without structured guidance on positioning, ideal buying groups, and integration into existing sales motions, reps risked increasing stakeholder complexity, slowing deal velocity, and missing immediate revenue opportunities. What should have been a growth accelerator threatened to become a messaging bottleneck.
For each acquisition, my team built turnkey enablement assets embedded directly into seller workflows.
  • Persona-specific, ready-to-deploy sequences
  • AI prompts within our proprietary tooling to guide positioning and customization
  • Clear articulation of ideal buying groups and value narratives
  • Guidance on how to integrate each product into existing deal strategies
Rather than adding more static materials to sellers' plates, we translated acquisition strategy into executable messaging systems that enabled immediate activation across customer and net-new segments.
This approach eliminated the typical expertise gap that follows new product acquisitions and accelerated time-to-revenue. Sellers were able to immediately deploy persona-specific, AI-assisted messaging, transforming complex launches into a scalable upsell engine. The result was a unified, confident sales front that captured revenue across customer and net-new accounts without the traditional “new product” ramp delay.
New product revenue is lost not because of product weakness, but because of execution friction. Sellers cannot be expected to synthesize large volumes of materials independently. To capture acquisition value quickly, organizations must translate strategy into structured tools, embedded workflows, and clear positioning guidance.
Inbound Improvements Over Time
Designed and operationalized an automated MQL follow-up system that significantly improved reply rates, reduced unsubscribes, and established scalable inbound execution standards.
Results:
  • 3x increase in MQL reply rates
  • 8x decrease in MQL unsubscribe rate
In 2020, Marketing Qualified Leads (MQLs) were distributed through Salesforce reports and manual notifications, requiring reps to claim and follow up independently. This manual handoff created inconsistent speed to lead, limited visibility into follow-up quality, and no accountability around SLAs.
Without automation or standardized follow-up processes, reps frequently delayed outreach or relied on generic, bulk messaging. The absence of structured SLAs and messaging governance resulted in low reply rates and unsubscribe levels that exceeded acceptable benchmarks. Leadership lacked both control and insight into inbound conversion performance.
I built and implemented a comprehensive MQL Follow-Up Framework designed to standardize and scale inbound execution.
  • 300+ product-, language-, and MQL-type-specific sequences
  • Pre-built, customizable messaging aligned with prospecting best practices
  • Automated lead routing and sequence triggers
  • Defined SLAs for speed to lead and follow-up cadence
  • Performance dashboards to monitor compliance and outcomes
In partnership with internal operations teams, we embedded automation and reporting directly into the workflow, eliminating reliance on manual processes and creating clear accountability.
The framework drove a 3x increase in MQL reply rates and an 8x reduction in unsubscribe rates, dramatically improving inbound conversion efficiency and brand perception. It also established measurable speed-to-lead standards and ultimately enabled the formation of a dedicated inbound team focused exclusively on MQL engagement and optimization.
Inbound performance does not improve through intention alone. Without automation, defined SLAs, and structured messaging standards, manual follow-up will consistently underperform. Scalable inbound conversion requires systemized workflows, clear accountability, and embedded performance visibility.

RevOps & Sales Effectiveness

Building systems, content, and frameworks that enable consistent, repeatable sales performance at scale.

Outreach Launch & Content Supply Chain
Built and governed a scalable sales engagement content supply chain that transformed Outreach from a fragmented tool into a standardized global prospecting engine.
Results:
  • 188% increase in emails sent
  • 49% increase in calls placed
  • 361% increase in prospects added to sequences
Following the deployment of Outreach, reps were provided with a limited set of prebuilt messaging while simultaneously being asked to sell multiple products across industries and personas. There was no standardized process for sequence creation, usage, reporting, or behavioral expectations. As a result, adoption varied widely and performance was inconsistent across regions.
Launching Outreach without governance created a “Wild West” environment that rewarded activity over strategy. Reps faced high cognitive load managing multiple product narratives and personas, leading to inconsistent messaging and fragmented brand presence.

Without standardized reporting or sequence management, leadership could not distinguish repeatable performance drivers from one-off success, limiting the organization’s ability to scale what worked.
I designed and implemented an end-to-end intake and governance framework for sequence creation.
  • A structured intake process for new messaging requests
  • A centralized, brand-aligned sequence library
  • Clear standards for multi-channel prospecting expectations
  • Reporting visibility to benchmark performance
To drive global consistency, I led cross-functional enablement sessions across North America and EMEA, positioning Outreach not just as a tool, but as a managed prospecting system embedded into frontline operating rhythms.
Following the implementation of a consistent operating framework and global enablement sessions, rep activity scaled dramatically. Emails sent increased by 188%, calls rose by 49%, and prospects added to sequences grew by 361%. More importantly, this activity was driven through standardized, brand-aligned sequences that enabled leadership to benchmark performance and scale best practices across regions.
A sales engagement platform without governance becomes noise at scale. By creating a standardized content supply chain and clear behavioral expectations, organizations can transform activity into measurable, repeatable performance.
Prospecting Practice & Methodology
Designed and scaled a global AI-enabled prospecting methodology that standardized behaviors, improved accountability, and significantly increased reply rates across a 300+ rep organization.
Results:
  • 38% increase in global reply rates
  • Most utilized KPI dashboard across the global revenue organization
  • Largest spike in AI tool adoption organization-wide
The global Sales Development organization, comprised of 300+ representatives, faced rising quotas, expanding technology stacks, and a mandate to drive greater pipeline output without incremental headcount. Leadership needed improved productivity, consistent operating standards, and better visibility into prospecting performance and practices.
Prospecting practices varied significantly across regions and managers.
  • No standardized methodology for outbound execution
  • No clear expectations for prospecting behaviors
  • No practical framework for integrating AI into daily workflows
  • No centralized visibility into performance and behavioral metrics
Without consistency or accountability, leadership could not effectively inspect performance drivers or scale best practices globally.
I led the cross-functional team responsible for designing and operationalizing a comprehensive Prospecting Practice & Methodology.
  • A step-by-step AI-enabled prospecting framework outlining how to research accounts, generate messaging, and scale personalization
  • Explicit activity and quality expectations aligned to pipeline outcomes
  • Clear prompting guidance to ensure effective AI usage
  • Centralized KPI dashboards consolidating prospecting behavior metrics for manager inspection and coaching
To drive adoption, I personally co-led in-person enablement sessions across 7 global offices, partnering with regional leaders to embed the methodology into frontline management routines.

The approach combined behavioral clarity, tooling enablement, and accountability infrastructure to ensure this was not just training, but an operating system shift.
The global rollout drove a 38% increase in reply rates, improving the ability of reps to create early stage pipeline. The KPI dashboard became the most utilized reporting asset across the revenue organization, embedding consistent inspection into manager cadences. At the same time, the initiative generated the largest spike in AI adoption company-wide of our proprietary sales AI tool, with sustained usage that signaled lasting workflow integration rather than short-term activation.
Providing tools alone does not change behavior. To drive measurable performance improvement, leaders must define:
  • Exactly how tools should be used
  • What "good" looks like operationally
  • How adoption will be inspected and reinforced
Sustainable performance gains occur when methodology, tooling, and accountability are integrated, not introduced independently.

People Leadership

Building and leading high-performing teams that deliver measurable business outcomes through clear strategy, accountability, and support.

South US and Canada SDR Teams
Built and led a high-performing SDR team that consistently generated qualified pipeline and exceeded Stage 1+ targets.
Drive Stage 1+ pipeline generation that converts into Closed Won deals for Workday through disciplined prospecting, campaign execution, and alignment with marketing and field sales.
A centralized team of 12 SDRs based in Salt Lake City, Utah, and Quebec, Canada, operating collaboratively across regional markets.
  • Hired the first SDRs in Canada, expanding coverage into a new geography
  • Supported eight team members in achieving internal promotions
  • Designed and executed end-to-end campaigns with Marketing and Field Sales prior to the launch of Sales Engagement tooling
"Keaton is a rare blend of project leader, people coach and data wizard and he's a highly valued member of the Workday Team. Over the past two years we've worked together, some of the soft skills I admire most about Keaton are his creativity, passion for people, and ability to listen first, and make thoughtful recommendations based on the task or project at-hand. If you are fortunate to work with Keaton, you will immediately recognize these qualities. I look forward to partnering on many future programs together!" - NA Field Marketing
Global Prospecting Effectiveness Team
Built and led a global team that standardizes and scales AI-driven prospecting practices to maximize seller performance and pipeline impact.
The team designs, implements, and scales a unified, AI-enabled prospecting methodology that enhances seller effectiveness and drives measurable pipeline outcomes. We establish standardized frameworks and plays, enable sellers across regions, monitor performance, and continuously refine processes to maintain global alignment and consistent business results.
A nine-member team distributed across seven geographic regions, bringing together diverse experience levels and tenures to tackle global prospecting challenges collaboratively.
  • Built the team from the ground up
  • Maintained zero negative attrition during tenure
  • Successfully navigated shifting business priorities, leadership transitions, and organizational restructuring
"Thank you for all of the efforts that you and your team put forth to help our SDRs. From supporting our Enablement team with current best practices to creating tools like the Prospecting Navigator, the impact that you have on our prospecting efforts is incredible. On top of all the great data and content you provide us, what really stands out to me is how collaborative you are to work with and how thoughtful you are when providing advice and strategy. It is truly a pleasure to work with you on joint projects and I look forward to working with you on many more!!" - NA SDR Enablement

Testimonials & Feedback

Marketing(4)

"Sales and marketing partnership is spoken about often but rarely operationalized. As the leader of his prospecting effectiveness team, Keaton was consistently curious and innovative in his approach to improving that partnership. When he ran a pilot to combine Ai and intent data to improve sales development prospecting, he came to me with some ideas and an open mind. He was able to take marketing data, integrate it into his systems, and truly innovate prospecting by using AI to augment human effort. I'm extremely proud of the work we did together. Aside from being an incredibly pragmatic operator and leader, Keaton is a pleasure to work with - endlessly empathetic, kind, good-natured, and optimistic. I would welcome the opportunity to partner with him again in the future."

Sr. Principal, Demand Generation Cross-Functional Partner
Partnership

"Keaton is an exceptional partner for any marketing team. He excels at bridging the gap between lead generation and sales execution, ensuring that the SDR team has the strategy and follow-up needed to convert. I’ve collaborated with him on several Demand Squad sprints and high-priority programs, and his strategic recommendations were consistently critical to our success. Beyond his technical expertise, Keaton brings a relentless positive attitude and a readiness to jump in and help whenever needed."

Sr. Marketing Manager Cross-Functional Partner
Partnership

"I had the pleasure of co-leading a unique, cross-functional project with Keaton focused on growing our financials awareness in key large enterprise accounts across the South Region. Keaton was instrumental to the program's success throughout the planning, execution and analysis phases. Not only was he actively engaged in delivering this campaign, but he was directly responsible for keeping a team of five corporate sales development direct-reports accountable for completing weekly campaign activities and KPI goals. Keaton was also our "data nerve center" to the entire project. He created dashboards and provided analysis and recommendations to senior sales leadership that allowed us to successfully navigate the project toward some incredible results. Keaton is a rare blend of project leader, people coach and data wizard and he's a highly valued member of the Workday Team. Over the past two years we've worked together, some of the soft skills I admire most about Keaton are his creativity, passion for people, and ability to listen first and make thoughtful recommendations based on the task or project at-hand. If you are fortunate to work with Keaton, you will immediately recognize these qualities. I look forward to partnering on many future programs together!"

Sr. Field Marketing Manager Cross-Functional Partner
Innovation

"Keaton was instrumental in the development and launch of our Demand Gen Hub -- a digital launch pad for high priority campaigns/events selected quarterly by our joint committee of Marketing, Sales, CSD, and Events. Keaton delivered high quality work from start to finish. His expertise and enthusiasm were in essence what makes Workday such a great place to work -- he's a problem-solver who can think big picture about stakeholder needs but also be willing to roll up his sleeves and get things done. We were given ambitious goals/timelines for this Hub and he always brought a fun, can-do attitude to every working session. Tough projects are a whole lot easier with great workmates like Keaton. I've really enjoyed working with him and appreciate his dedication to making such an amazing Hub experience a reality."

Sr. Integrated Marketing Manager Cross-Functional Partner
Collaboration

Sales(11)

"We are so lucky to have you and your team. When I speak about what I like about Workday - you and your team are one of the first things that I mention. We are sooo lucky to have your team. You're team is very responsive and proactive in trying to address things that we identify as an opportunity."

VP Global Sales Development Cross-Functional Partner
Thank you

"Thank you for your work on evolving the global content for Outreach and for helping to launch the new GTM. Your team is full of incredible talents and are led by one of the best. We see you and appreciate all you do."

Director, SDR Operations & Strategy Cross-Functional Partner
Inspiring

"Thank you, Keaton, for making time for me today with my "urgent" request. Your knowledge of Outreach, combined with your willingness to help and always positive attitude makes it a joy to work with you. You embody the Workday culture to a T. I'm thankful we have you on our team. Much appreciated, Keaton!"

Sales Rep Internal Stakeholder
Teamwork

"Thank you Keaton for delivering an amazing presentation to Senior Leadership for our Outreach/Sales Spot pilot for CEME CSD. Your leadership and collaboration is only rivaled by your work ethic and it shined through on your presentation as well as the pilot overall. Thank you for all you do!"

SDR Manager Cross-Functional Partner
Inspiring

"Keaton - thank you so much for all that you do for the Sourcing CSD Family, and for me in particular. It's been very inspiring getting to work alongside you on the Template Tiger Team, as well as the beast of an Outreach transition...you radiate positivity, approach all conversations with an open mind, and help facilitate our big ideas in a big way. Thanks for all you do and looking forward to continuing to work closely together!"

SDR Manager Cross-Functional Partner
Thank you

"Keaton you are the man! We were struggling to create an outreach sequence so Evan my manager slacked Keaton, he jumped on a call with us straight away, solved our problem within seconds. When I started this morning I ran into a problem, messaged Keaton and it was past 1am his time, and he solved it!! Nothing but good things to say about you and you were great fun when you were in Dublin helping us out! A true gentleman and a brilliant colleague to have!"

Sales Rep Internal Stakeholder
Inspiring

"Keaton, thank you for your continued support with Outreach for EMEA and the rest of CSD. Your positivity and ideas have really helped with the rollout, and no matter what question, suggestion, or grumbling I have, you are always a joy to work with. Thank you so much for all your hard work, it has made a big impact :)"

Sales Rep Internal Stakeholder
Culture Champion

"Thanks Keaton for spending the week with us in CSD Dublin. Your insights, thoughtfulness and approach to changing behaviour helped me a ton. Thanks a mill"

Sales Rep Internal Stakeholder
Thank you

"Keaton has been my manager for the entirety of the time in CSD. He has given me the right amount of autonomy and guidance to truly be successful in my current role. He has always been able to keep me accountable and is always attentive to me and all questions surrounding the job, career, etc. He is the best managers I have had because of his ability to communicate urgency with micromanaging. As a friend and manager, Keaton has guided me to be successful in my career. Thank you for all that you do."

Sales Rep Direct Report
Teamwork

"Keaton, thank you for your quick thinking today in helping me with a few duplicate opportunities in Salesforce. Even though it was not something directly related to you, you took a moment to connect the dots, provide support and get an email out to the right people. Thank you so much for making that extra effort, it was really appreciated!"

Sales Rep Internal Stakeholder
Culture Champion

"Keaton - Thanks for your support in working through our sales plays. The turnaround time has been incredible. Looking forward to continued collaboration with your team."

Sales Leader Internal Stakeholder
Thank You

Revenue Operations(8)

"I’ve had the pleasure of partnering with Keaton on two major organizational shifts, and can only describe the essential part he plays as transformative. From our first collaboration on the Outreach and Prospecting Enablement rollout in 2019/2020 to our recent work on the Prospecting Practice & Methodology, Keaton has proven himself to be a master of change management. He doesn’t just "launch" tools; he drives adoption through incredible presentation skills and a deep understanding of the sales process. This past year, his leadership in integrating AI tools into our sales methodology, led to measurable improvements in pipeline generation. If you want someone who can lead with passion and deliver results that actually show up in the bottom line, Keaton is the man that can."

Principle, Sales Enablement Cross-Functional Partner
Innovation

"Keaton, this is way overdue feedback but wanted to take the time and thank you for all of the efforts that you and your team put forth to help our CSDs. From supporting our Enablement team with current best practices to creating tools like the Prospecting Navigator, the impact that you have on our prospecting efforts is incredible. On top of all the great data and content you provide us, what really stands out to me is how collaborative you are to work with and how thoughtful you are when providing advice and strategy. It is truly a pleasure to work with you on joint projects and I look forward to working with you on many more!! THANK YOU for all that you do, Keaton!"

Sr. Sales Enablement Manager Cross-Functional Partner
Innovation

"Keaton, I wanted to take a moment to thank you again for your team's support as our SME's leading up to our Prospecting session at SKO. You have been fantastic partners, and we truly couldn't have put together this presentation without you, Mary, and Kyle. The way your team demonstrated positivity, agility, and innovation every step of the way is a true testament to your leadership. I also want to call out the huge time commitment & focus you gave to this project, during an already very busy season. Please know that we appreciate you and the work you do to support OneCSD. Thanks again!"

Sr. Sales Enablement Manager Cross-Functional Partner
Thank you

"What a joy to see your warm and hilarious personality translate to the stage at SKO last week Keaton! Your humor and humanity radiated during the afternoon you spent welcoming a mixed audience of sellers to consider how they prospect and how they think about their work. It's been a real treat getting to work with you these last few weeks to develop these sessions, but it was a whole new joy to get to see you live and learn from you in action! Thank you for being such a star!"

Sr. Sales Enablement Manager Cross-Functional Partner
Delivery Enablement Resource

"Keaton thank you for going above and beyond with all of the changes we in Demand Delivery have thrown at you over the last month! Your commitment to imparting knowledge and helping the newest CSD recruits understand their role promise to not only add incredible value to the onboarding experience, but introduce the vast work you and your team are doing behind the scenes in support of our global demand efforts! Thank you for your flexibility, dedication, and great attitude!"

Sr. Sales Enablement Manager Cross-Functional Partner
Delivery Enablement Resource

"So many great things to say about Keaton but I wanted to just give a shout out to him for the excellent delivery of Outreach content and best practices for our SKOFY22 session. As always Keaton jumped right in with some great ideas and excellent execution and it was just a pleasure to work with him on our team to produce some quality and fun content that other Workmates can utilize. I look forward to the many years ahead of working together and a HUGE thanks to him for always being willing to help."

Sales Enablement Manager Cross-Functional Partner
Thank you

"I had the pleasure of working with Keaton to create, develop and record a CSD session for Sales Kick-Off and enjoyed every minute of it! Keaton's knowledge on sequence strategies and content management is extremely insightful and crucial for CSD success in identifying which prospecting methods add the most value. I've also had the opportunity to work with Keaton on many different sequence creations and he has incredible patience and couldn't be more helpful. Thank you Keaton!"

Sr. Sales Enablement Manager Cross-Functional Partner
Culture Champion

"Keaton continues to be an incredible support function through all things Outreach. Taking the time to support others throughout Keaton always takes the time to ensure everyone is aware of the WHY these actions are taking place and the value they will add in creating productive pipeline. Keaton demonstrates a relentless duty of care continually going the extra mile to deliver what is needed within the tightest timescales. I feel privileged to work alongside Keaton and appreciate all of the hard work and dedication that goes into driving Outreach from a global sales engagement perspective."

Sales Enablement Manager Cross-Functional Partner
Delivery Enablement Resource

GTM Strategy(6)

"I had the privilege of working for Keaton whilst leading the EMEA territory, and I cannot recommend him highly enough. Keaton is the rare leader who balances empathy with absolute clarity on results. His management style is Charismatic and people-first, yet firmly accountable. He creates an environment where expectations are clear, standards are high, and support is unwavering. He is an exceptional team leader who is constantly thinking about how to elevate those around him whilst making life easier for key stakeholders through structure, rigour and smart systems. His regional insight and strategic guidance were invaluable to me across EMEA. He encouraged healthy challenge, welcomed debate, and thrived on bringing the team together to solve complex GTM problems. His ability to connect strategy, execution and AI-driven experimentation into practical, scalable workflows sets him apart. Quite simply, Keaton builds high-performing teams and cultures that deliver to the org's bottom line. Any organisation would be fortunate to have him at the helm. I personally enjoyed every minute working with him."

Sr. Prospecting Effectiveness Manager Direct Report
Leadership

"Keaton, thank you for your consistent support and important contribution on programs. This FY24 you eagerly collaborated on Demand Squad pilots as well as Workday Rising for both NA and EMEA. For Workday Rising in particular you led your team through our new Follow Up landscape -- the program could not have been a success without your contributions.Your seamless and collaborative execution paired with your innovation mindset prove a welcome combination. Even better, you can always be counted on to bring fun to each and every interaction and an ease of discussion....an example to live by! THANK YOU!"

Sr. Principal, GTM Strategy & Ops Peer
Teamwork

"Thank you, Keaton, for actively leading and facilitating a demand generation test for the Revenue Operations Demand Squad. Your leadership of a cross-functional team drove the execution of the agile sprint, which required additional time, resources, project management, and timeline management to enable a successful outcome. Your engaged participation made an impact on the Revenue Operations business. On behalf of the Demand Squad team, thank you!"

Global VP, GTM Strategy and Ops Senior Leadership
Teamwork

"I could write a novel for all Keaton has done for Workday and myself personally, but to sum it up, he's the most selfless leader I could ask for on the team. His vision is unrivaled and he always has our team's best interest at heart. The sky's the limit for Keaton and can't thank you enough for all you've done and will continue to do for our team. Appreciate you!!"

Sr. Prospecting Effectiveness Manager Direct Report
Inspiring

"Keaton is not only a culture champion at Workday but a great leader and teammate as well. He is always looking to improve processes, projects, and develop big picture goals and roadmaps for Demand Content. He has a wonderful way of making people feel comfortable around him and is always quick to use a funny idiom to brighten up a zoom call. Thank you Keaton for all your leadership, guidance, and the fun you bring to Workday."

Prospecting Effectiveness Manager Direct Report
Fun!

"Keaton has always been a fantastic teammate. I've had the pleasure of working with him since our CSD org days up to our RevOps-DG present. I truly want to thank him for his support and guidance. Recently, he very patiently helped me understand the best way to utilize Outreach and sequence structures to support our Adaptive Free Trial program. I learned a lot from this experience, which gave me an even greater appreciation for all Keaton does. I am very happy to be able to call him a friend and a teammate."

Sr. Manager, GTM Strategy & Ops Peer
Thank you

Career Journey

12+ Years Experience Across GTM Teams

From daily dials to scaling agents: I've lived the sales transformation.

01

SDR

02

SDR Leadership

03

Sr. RevOps Analyst

04

RevOps & GTM Leadership

Career Highlights

Workday

2025 Global Revenue Operations Dream Team Award Winner
2025 SDR Partner of the Quarter Award Winner
2021 Global Revenue Operations Dream Team Award Winner
2019 Top NA Sales Development Manager

InsideSales.com

2014 Top Enterprise BDR Performer
2014 Q4 President's Club
2014 Q1 President's Club

Personal Life

🛠️

DIY Enthusiast

Working with my hands to build garden beds, fireplaces, and landscapes

🥕

Guerilla Gardener

Seed slinging vigilante - planting veggies in neglected, public spaces

🏃

Trail Runner

Avid explorer of mountain and desert trails

🧊

Chill Seeker

Addicted to saunas and particularly crisp, cold waters

Get in Touch

Interested in connecting? Feel free to reach out via phone, email, or LinkedIn.